Many projects involve repetitive elements of work that take some inputs, run them through a series of processes and deliver an integrated output. Standardising these elements of project work can create efficiencies and minimise errors. A couple of examples include normal ‘sprints’ in an Agile project and the monthly updating of the plans and reporting in a major project. Workflow management sit one step above individual processes (particularly standard operating procedures) linking them into an optimum sequence of work.
Workflow management means to oversee the creation of a deliverable from beginning to end. The management aspect is to be able to identify the people who need to be involved in each process within the work flow and to ensure the ‘flow’ allows for input from all required parties in the right sequence. The key questions that need answering to create a productive workflow are:
- What is the optimum sequence…
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